Race Appraisal Services, LLC: Using Technology to Improve Your Customer Experience
At Race Appraisal Services, LLC, technology is the name of the game. We have the latest devices to help us get the job done quicker than ever. We use the latest technology at our disposal to bring you high quality, accurate appraisals.
These days, appraisals have become more difficult and require more in depth analysis. We offer the highest quality appraisals, and cutting corners would compromise everything we stand for. So, the logical place to save time is in our daily workflow. The appraisers that have continuously invested in new technology have been the ones able to use their time more effectively and bring their customers more accurate reports, better customer service and faster turnaround times.
Years ago, most of our orders arrived via fax and were confirmed with phone calls once we arrived at the office. It might be hours before a client even knew if we could do the order. These days, when orders are entered on this website, we receive an e-mail on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Let Race Appraisal Services, LLC show you how we innovate ordering appraisals
At Race Appraisal Services, LLC we understand it's all about "cycle time". We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually reduce the amount of time needed for your appraisal.
Race Appraisal Services, LLC believes in working smarter
Gathering the data for an appraisal is a demanding process. We spend a lot of our time gathering both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help Race Appraisal Services, LLC.
We've learned that taking notes traditionally, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using a program written for our phones that even lets us sketch a floorplan right on site. And instead of using an outdated tape measure, a larger percentage appraisers are adopting laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with.
We combine all of these different technologies to ensure that the final report is thorough and conclusive. This works to both our advantages by necessitating less time for call-backs and revisions. A real money saver for busy appraisal clients.
Here at Race Appraisal Services, LLC we make sure you have ample ways to receive your report.
At a very minimum, you can expect us to deliver your final report electronically as a PDF. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days before e-mail. But, we've even been able to innovate how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had problems sending or receiving an e-mail because it was too big? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client gets a link sent to their email to retrieve the PDF. By bypassing email completely we can get around any problems caused by file size. And the best thing is that the file will be hosted on this site for 90 days. So if anything happens to the file, you can log back in here and retrieve it again - saving you time, since we won't even need to run back to the computer.
Race Appraisal Services, LLC enhances its appraisal records by using Digital Workfiles
It would probably be easier if appraisers could never have to think about an assignment again after writing and giving it to the client. However, appraisals are employed to show the condition of a property on the inspection date. Therefore, appraisers must keep their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, Race Appraisal Services, LLC leverages our embracing of technology to improve service. We store every part of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we're able to retrieve that file at any time and recall just what that job was about.
These are just a few examples of how we use technology daily. Using the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to deliver reports quicker, more efficiently and with higher degrees of accuracy.